OUR PROMISE

Compass Group Southern Africa holds to one guiding principle: We do our job, so you can do yours better. We base all our values around making this happen.

Trust and integrity

The trust of our clients is important to us, so we make sure that everything we do is delivered at the highest quality, through innovation, a constant focus on performance and respecting fairness,

Teamwork

We value our people, as individuals and as a team, taking note of their expertise, contribution and diversity. We constantly encourage them to support each other in pursuing good practice, achieving new goals and growing as a family.

Safety, in everything we do

We do not take shortcuts with the health, safety and happiness of our people and clients. Whether managing our impact on the environment to following every protocol, we remain ethical in everything.

Vision & Values

Our Vision and Values capture in words the spirit of Compass and what we stand for.

They guide the decisions, actions and behaviours of our people; are evidenced in our customers’ experience of the service we deliver every day globally; and drive our performance and growth.

Our Vision – sets out what we want to be

To be a world-class provider of contract foodservice and support services, renowned for our great people, our great service, and our great results.

Our Mission – sets out how we are going to achieve this

Everyone in Compass is committed to consistently delivering superior service in the most efficient way, for the shared benefit of our customers, shareholders and employees.

Our Guiding Principles

These set out what guides our decision making.

Safety, Health and Environment First – never to compromise on the health and safety of our customers and our people, and to manage responsibly the impact that our business has on the environment.

Delivering for Clients and Consumers – to earn the continued loyalty of our customers by consistently demonstrating why we are the first choice for quality, service, value and innovation.

Developing our People and Valuing Diversity – to recognise the diversity and contribution of our people. We create a work environment that is challenging and provides the opportunities and support for everyone to develop, learn and succeed.

Profitable Growth – to deliver shareholder value through disciplined, sustainable growth, underpinned by strong governance, that contributes to and leverages the benefits of our global scale.

Constant Focus on Performance and Efficiency – to deliver the highest quality and performance, whilst relentlessly driving to be the lowest cost, most efficient provider.

Our Values

These set out what we collectively believe in and guide our behaviours.

Openness, Trust and Integrity – we set the highest ethical and professional standards at all times. We want all our relationships to be based on honesty, respect, fairness and a commitment to open dialogue and transparency.

Passion for Quality – we are passionate about delivering superior food and service and take pride in achieving this. We look to replicate success, learn from mistakes and develop the ideas, innovation and practices that will help us improve and lead our market.

Win Through Teamwork – we encourage individual ownership, but work as a team. We value the expertise, individuality and contribution of all colleagues, working in support of each other and readily sharing good practice, in pursuit of shared goals.

Responsibility – we take responsibility for our actions, individually and as a Group. Every day, everywhere we look to make a positive contribution to the health and wellbeing of our customers, the communities we work in and the world we live in.

Can-do Safely – we take a positive and commercially aware “can-do” approach to the opportunities and challenges we face.

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